Well today was a great day, first off I got up at a reasonable time – 9am, not like last week when I was lucky to be asleep by that time! Then I had to go to an interview, the job – which I saw advertised through an Agency is with InfoTeam who have the contract to repair and provide technical support to customers of Acer equipment, including PC’s, Laptops and other IT paraphernalia! The interview went well, I was able to answer their questions really easily and I felt comfortable.
The great news was that about 2hrs after the interview, I was told I got the job and start on Monday at 9am!
Later I went to take the first of the CompTIA A+ exams, which is a qualification to show that you can fix computer hardware and software and provide technical support.
I passed that as well, the required score was 675 and I got 750 out of 900! So now I have to take part 2, I have a choice of Phone Support, In Person Support or never talking to a customer back room stuff!
It has been a great day and I am definitely feeling better about myself!